I found something funny somewhere, and I can much relate, since I worked as a Technical Support way, way back.
Hey Steve, get me your manager in pronto! |
Most customers, or consumers in one of the LOBs I worked with, usually call every tech support someone else's name. When you introduce yourself, you say your name, and since this is mostly about products not working as it supposed to, then they (consumers) vent out, and call you another name.
And I know how it feels like, being irritated or frustrated, since everyone is a consumer in one point or another.
It's somewhat funny now, but it happens. And I can't complain. It's how it works. Check this pic out.
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